CM: What do we do with circle members who "do what they want?"

If circle members are doing what they want outside of the aims and policies of the circle that implies an organizational lack of accountability. Are role expectations clear? Is feedback happening? Are you sharing with that person the impact on others of their working in an individualistic way? Do you have a graduated series of consequences when members don’t follow policy? It starts with feedback and it ends with the removal of the person from the circle, which in some cases may also mean removal from the organization. When we hear this question, we think the problem may be more systemic with the organization’s capacity and willingness to be accountable (in other words, face conflict rather than avoid it) than with an individual person’s behavior.

For more information, check out our handbook Many Voices One Song section 6.10.5 and chapter 4