If it seems like good use of time (e.g. because it is important for the whole group to clarify and understand the unmet need), the facilitator can try to un-cover the wisdom brought to the group. The facilitator might also ask someone else or even a small group to listen, clarify and reflect back, like a fishbowl format.
For more information, check out our handbook Many Voices One Song chapter 4 and section 6.10