It seems like you’re wanting more along the lines of the systems support & ‘inner capacity’ - replicability, re-enforcement, integration, building teams, etc.)
The specific things you are mentioning a from lack of clear systems since sofa has grown so much in the last year or two.
Does that seem true?
The specific pieces you mentioned are good to get on a clear on, and it’s a part of the “help desk” model described in the “What does it mean to be a sector circle” document, and I think can be answered by circles in the help wanted section of the forum.
I agree that creating clearer systems to accept volunteers are important, and the help wanted section is one attempt to help create that, but a few more pieces are needed to tie it all together
I’m excited about the newly developing Wiki policy manual to help tie all these systems together! Stay tuned!