This role lives in Training Circle.
Email [training.circle@sociocracyforall.org] to inquire
Training Help Desk
Role Description:
Activities:
Purpose: increase Training Circle’s support of trainers and circles to widen, strengthen and increase training offerings in SoFA.
Activities:
Producing help desk materials, incl templates for domain agreements between SoFA and trainers or circles.
Keeping the training manual and scenario deck up to date as a resource for trainers.
Ensuring that certified consultants and trainers have exchange agreements on file with SoFA.
Specifically, the Help Desk Role will do the following:
SoFA-initiated training
- Contact with trainers for SoFA’s standard training
- Choose trainers for standard trainings
- Interface with Learner Admin for administration
Client-initiated trainings
- Connect clients with trainers
- Choose trainers for general-contact clients and respond to those clients
Circle-initiated training
- Liaison to Ecosystems and International
- Line up domain agreements between circles to be approved in Training Circle
- support training in language circles (for example, visit SoPra training circle)
- Support trainings in sector circles
- Contact with Continuing Education around special training offerings
- respond to SoFA-internal training support requests from circles
Trainer-initiated training
- Support mentors in supporting trainer-initiated trainings
- Make domain agreement (around pay, outreach etc)
Find-a-Facilitator Program Matchmaking
- Connect clients with facilitators
- Manage the find-a-facilitator program and promotions
Guided by (policies, workflows):
Decisions to be made alone:
- Operational decisions on who is offered a client gig (guided by circle policy/feedback)
- Operational decisions
Collaborates with:
See above (Ecosystem, International Circle)
Learner administration [Role description]
Qualifications
Certified trainer, or in process of certification
Hours/week
2 h/week
Compensation (if applicable)
2 h/week @ (TBD)/h
Term:
6 mo term once role is filled